Archive for August 3, 2019

Cool Today

When you are steeped in a rich history of putting the client first every single time, months become years and years become decades.  You find yourself standing among many in the beginning, similar businesses seemingly doing the right things to grow and be steadfast through trying economic trends.  But, as time goes by, you see the masses dwindling and there you are, at the top, looking around at many others who have come and gone.  Providing the utmost in customer care and satisfaction, taking pride in the tremendous amount of training that has been provided to their employees, being on the cusp of leading marketing and technological advances – – that is what it has taken for Cool Today to become the standard bearer in amazing, out-of-this-world air conditioning, electrical and plumbing needs.

When you are replacing or repairing your a/c unit, there are three components to the transaction.  First and foremost, living in the vapid Florida heat can be life-threatening so promptness is key.  And, since it can be a budget-draining purchase, you need to find the best deal around, something that accommodates your family’s financial needs.  But, perhaps the most important part of the process is choosing a company that hires only the most professional, thoroughly vetted individuals who are going to be installing equipment that will directly impact the air that you breathe.  If you have done your research, looked at how they guarantee their work, background check and train their technicians, and have read all of the available reviews from not only past customers but even from industry competitors, you have obviously made the wisest choice available, which is Cool Today.

Plumbing, air conditioning, and electrical under one very capable roof – – now, that is a customer-friendly idea.  Why deal with three or more companies with different policies and varying degrees of aptitude when you can make one call and let Cool Today take it from there.  Serving Sarasota since 1963, they are driven by customer loyalty.  Cool Today prides themselves on thousands of raving reviews over the past decades and has amassed a satisfied client list in the tens of thousands.  Not only do they guaranteed the work of highly-skilled technicians, they even hire an outside company to do background screening on the very individuals who will be working inside of your homes.  You want to feel safe and secure while work is being done, and with Cool Today, every i is dotted and t is crossed when it comes to putting the friendliest and most capable workers in your home or business environment.

When it comes to being the best at what you do, and have helped clients stay cool for nearly 60 years, you learn a thing or two about being resourceful.  You learn to partner with great organizations like IBE so that office expenses including signage and janitorial services can be managed through easy barters rather than having to spend actual money on them.  Cool Today is happy to pass those savings onto their customers, just another way in which they have their eyes on you, their client, rather than on their bottom dollar. Always looking for festivities to appreciate their hard-working employees, Cool Today regularly uses IBE’s QR Certificates to host a fun evening out for the team, where they can dine at some of the area’s finest restaurants.

Let their proven track record sink in for a moment – – Cool Today has proudly and successfully been serving the Sarasota, Bradenton and Tampa areas since 1963.  They have always been on the forefront of assisting thousands of area clients cooling their homes, upgrading their air systems, and bringing electrical and plumbing needs under one roof.  Their name says it all – – if you need to be “cool today,” you know who to call.

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Access Answering Service

When the phone rings, it is crucial to answer it.  It is not like at home, where you can rely on a voice message or eventual text to respond to determine why you are being sought out by friends and family.  But in your professional setting, you need to answer that phone call 100% of the time, 24 hours a day and seven days a week.  If you are not up to it, you are allowing dollars that could potentially land in your hands to end up elsewhere.  A client is likely not going to call you back; there are just too many alternatives to get service “now.”  If you don’t want to leave money on the table, make sure your phones are being tended to every second.  Does that sound impossible?  With Access Answering Service, you can make sure each call is being handled by capable individuals with a friendly voice on the other end of the line, all while you are on the beach sipping your favorite libation.  Sound intriguing?  Listen further as I tell you all the ways Access Answering Service can help your business grow.

When they say Access Answering Service is like one big family, it is for good reason.  As owner of the 33-year-old virtual receptionist business, Lance Duggin knows a thing or two about providing exceptional, reliable services to his clients.  He is so stringent about the quality of services he and his team provide, he has put his daughter in charge as the manager for the past 25 years.  And, she’s not the only family member on the team, because at Access Answering Service, they understand the importance of keeping one’s family together. That philosophy carries on to their clients; after all, they allow you to enjoy Sunday dinners and evening swims with your own families rather than having to answer incoming calls.

What are some of the perks a family-owned business for the past 33 years can offer?  All receptionists are U.S. based and will deliver unsurpassed customer service, 24/7, providing support and answering calls for companies of all sizes.  With both toll-free and local numbers provided, secure messaging, and guaranteed uptime, you will have peace of mind knowing your clients’ calls are being answered, not only timely, but by thorough professionals representing you like a champion.  Over the years, Access Answering Service has expanded to include an impressive 350 accounts.  They recently underwent massive upgrades and sport top-of-the-line equipment; just another reason Access Answering Service should be fielding all of your calls.

When everyone within a network or family cooperates, everybody wins.  That is the mantra that the folks at Access Answering Service have in common with IBE.  Because the various members are continuously saving money with excellent and easy barters, people are satisfied and happy to embark on the next great trade.  For Access Answering Service, they use everyone from dentists to janitorial and signage companies within the IBE network.  They are proud to be one of the founding members of IBE and do not hesitate to recommend them to their friends and other business partners.

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